At Sharklance Digital Marketing Agency, we strive to provide the best digital marketing services. If you are not satisfied with our services, please review our refund policy below.
1. Eligibility for Refunds
- Refunds are only applicable for services that have not been fully delivered or executed.
- You must request a refund within 7 days from the date of purchase or project initiation.
- Services that have already been completed or partially delivered may not be eligible for a full refund.
2. Non-Refundable Services
- Custom digital marketing strategies and consulting services.
- Paid advertising (Google Ads, Facebook Ads, etc.) where budget has already been spent.
- SEO, content creation, or any service that has already commenced.
- Third-party tools, subscriptions, or software fees incurred on behalf of the client.
3. Refund Process
- To request a refund, contact us at contact@sharklance.in with your order details and reason for the request.
- We will review your request and respond within 5-7 business days
- If approved, refunds will be processed to the original payment method within 10 business days.
4. Partial Refunds
- If the project is partially completed, a partial refund may be issued at our discretion.
- Any third-party expenses already incurred will be deducted from the refundable amount.
5. Disputes & Chargebacks
- If you initiate a chargeback without prior communication, we reserve the right to dispute it.
- We encourage customers to contact us first to resolve any issues amicably.
6. Changes to This Policy
- We reserve the right to modify this Refund Policy at any time. Any updates will be posted on this page with the revised date.
7. Contact Us
For any refund-related inquiries, please reach out to us at:
Sharklance Digital Marketing Agency
Website: https://sharklance.in
Email: contact@sharklance.in
Thank you for choosing Sharklance.in.